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Feedback

We love to hear back from our clients, here's a small selection of feedback from some of our very happy clients.

  • For over 2 years I had a problem with stiffness and pain in my neck. In particular I was unable to lie on my left hand side, and this interfered with sleep. I didn't expect much given the time delay due to COVID, especially as a chiropractor had said it would be a long haul. However, after just 5 sessions with Kelly I'm now sorted. Highly recommended.

    Steve/Ash/Apr-23

  • Having been in severe pain with my ankle for 3 - 4 months (tibial tendon injury) without respite from GP recommended treatment, I made an appointment with Tamara. At my first appointment my ankle was so painful, I couldn't tolerate anyone even touching it, but with her support, empathy and guidance I have recovered sufficiently to be able to return to work. I still do my exercises every couple of days and although I am not planning to run a marathon - life is so much better! I am truly so grateful to Tamara and I would highly recommend her to anyone requiring physiotherapy services.

    Kimberley/Ashford/Dec-24

  • Tracey is very professional, approachable and relatable. She is a fountain of knowledge and has been instrumental in my healing.

    Sarah/Faversham/Nov-24

  • I cannot fault the physio treatment and support I received from Tamara at Tracy Miles Physio clinic. Detailed, professional, supportive and effective - all carried out with care and kindness. From severe pain to recovery and confidence. Many thanks specifically to Tamara .

    Phillipa/Sandwich/Dec-22

  • Tracey is an outstanding, experienced physiotherapist. She listens carefully to clients’ concerns and has an intuitive, holistic approach. She has successfully ameliorated my husband’s long term back problem and swiftly solved any issues of mine. We would recommend her to anyone!

    Hilary/Whitstable/Nov-24

  • Tracey is a gifted therapist and healer, having helped me over the years to dissolve musculoskeletal and nerve pain I am prone to due to ME.

    Inge/Sandwich/Oct-22

  • We had our baby girl yesterday morning in the water at the William Harvey. All went very well - natural birth and only laboured for 7 hours. Feeling very blessed. Body feeling pretty fragile now but had no pain in hips or calves! Had no pain relief during labour except 2 energy gels! Thank you for all the prep.

    Emily/Canterbury/Sep-22

  • I have used this physio practice for a few years now. The Apos therapy has been transformative for my knee arthritis and I have always been seen punctually, with a friendly and professional approach to my ailments. Very happy to recommend them!

    Mark/Ashford/Nov-24

  • Thank you Tamara for your care over the last several weeks which I have found both physically helpful and great for confidence building.

    Keith/Deal/Oct-24

  • Wonderful care from an outstanding specialist physio. Kelly was knowledgeable, caring and demonstrated expert skills at every appointment. I feel very fortunate to have found this clinic and know that I have had the best treatment possible to recover and gain strength.

    Tanja/Deal/Sep-23

  • My daughter received excellent, caring and understanding service. Tamara is very attentive to clients and really listens. There aren’t enough stars to give.

    Michelle/Shepherdswell/Oct-24

  • I must say that Tamara was lovely very professional and honest in her approach to her work I would use her for any future referrals

    Maureen/Deal/Nov-22

  • I was seen by Kelly after the birth of my child. Her knowledge, skills and kindness has improved my quality of life and I would thoroughly recommend her.

    Caroline/Canterbury/Aug-23

  • Thank you for fitting me in with Kelly yesterday. Couldn’t believe it when you asked if I could come in just one hour’s time! Anyway, what Kelly did seems to have done me some good. Tomorrow afternoon, I shall almost certainly ring you about an appointment for my friend.

    Roger/Deal/Apr-23

  • I’ve been going to see Tracey and her team for over 3 years and have always found them to be kind, caring, professional and hands on where necessary. I also go for Apos Boot therapy which has been invaluable in keeping me going with hip and knee pain. The administration team are accessible and try very hard to accommodate your needs with an appointment. I cannot recommend Tracey highly enough.

    Barbara/Deal/Nov-24

  • I have been visiting Tracey for many years. She is an expert in her field and offers a gold star service. Highly recommended

    Jayne/Hawkinge/Oct-22

  • I would like to cancel this appointment as I feel the latest exercises given to me by Kelly will be sufficient to complete the treatment. I would like thank Kelly for all her hard work to get me right and will not hesitate to contact her if I need any further treatment.

    Beryl/Broadstairs/Jul-23

  • Excellent Physiotherapy Experience! I recently completed a series of physiotherapy sessions to address ongoing back pain and even contemplating back surgery, and I couldn’t be more pleased with the results. From my first consultation, Tracey Miles took the time to assess my condition thoroughly, explaining how our treatment would improve flexibility, strength, and pain management. Throughout our sessions, the exercises were tailored to my needs, beginning gently and progressing as my strength and flexibility improved. I noticed a reduction in my back pain after just a few visits, and by the end, I felt stronger, more mobile, and significantly less discomfort in my day-to-day activities.The exercises also included a focus on core strength and postural awareness, which I hadn’t realized were so critical for my back health. Traceys knowledge and patience made each session comfortable, and their encouragement kept me motivated. I left with a clear plan to maintain my progress and continue improving. I highly recommend Tracey miles physiotherapists to anyone seeking relief from pain and improved mobility . This truly made a difference in my quality of life and I’m so glad it helped me to avoid any surgery.

    Doug/Maidstone/Nov-24

  • The clinic offers a very professional and caring service in a tranquil rural setting. I have been helped to relieve considerable pain and shown how to exercise to maintain flexibility and prevent further pain. If you need assistance from physiotherapy you will not find a better clinic.

    Geoffrey/Deal/Oct-22

  • Had an ongoing foot injury. My Physiotherapist Tamara did an exceptional job with physio on my foot. Tamara also explained what would have caused my foot injury. Also gave me a good selection of exercises to do help with my injury. Tamara is a credit to the clinic and will rebook should I need further treatment in the future. Thanks for all your help.

    Wade/Westmarsh/Nov-23

  • I’ve referred myself to Tracey Miles and her staff every time I have an accident, injury or post surgery. Prompt treatment has meant less pain and a better outcome for me. The clinic has managed to treat a very wide range of complex conditions in a professional and kind manner. It’s a spotlessly clean, calm and competent clinic and I wholeheartedly recommend.

    Vanessa/Deal/Nov-24

  • Tracey came highly recommended. She is just so knowledgeable and talented. She helped me with various issues including ongoing terrible lower back pain in just one session. Miracle worker.

    Penny/Herne-Bay/Nov-22

  • The physio I have received at this practice has been most effective, with each treatment being given after I have been carefully asked my symptoms. Advice for exercises to do at home is regularly given and much appreciated.

    Anne/Herne-Bay/Sep-23

  • Tracey Miles is an amazing physiotherapist and women's health professional. She has helped me in so many ways. Not only has she helped me to get pregnant and helped my back and neck whilst I was pregnant she is now helping me recover from my C-section. She really knows what she's talking about, such a clever lady and so very kind and friendly too. She is wonderful.

    Claire/Eastry/Nov-24

  • If you need a physiotherapist, then you can't do any better than here. Tracey is so knowledgeable, kind, compassionate and an expert in her field. I cannot recommend her highly enough.

    Sarah/Oct-22

  • I would highly recommend Tracey, Tracey is very professional and so knowledgeable. Tracey has helped me so much with all of my issues, I always say it is the best money I spend every month. Aways a great experience a lovely practice and you will be pleased if you book here.

    Vanessa/Herne-Bay/Nov-24

  • Just wanted to add yet another 5* review for my treatment here. I was suffering with pain on the bottom of my foot, struggling to walk easily and was recommended here. Tamara was simply wonderful diagnosing and treating my plantar fasciitis with remedial exercise which completely cured my problem. Thank you :-)

    John/Sandwich/Sep-23

  • I've seen numerous physios and my care under Tracey Miles Physio is among the very best I've experienced. They take a lot of time to listen to the issues and then explain the care required, using a variety of techniques. I wouldn't hesitate to recommend them, or return myself should the need arise in the future.

    John/Littlebourne/Jul-22

  • Highly Recommend - 5 Star Relaxed and Very Friendly Environment.

    Lynne/Ashford/Aug-23

  • I went to Tamara at Tracey Miles with cervicogenic headaches and lower back pain. I genuinely think Tamara has magic hands! After just a few sessions the headaches have dramatically reduced and the lower back pain is easing. The practice is in a lovely setting too. Don’t suffer with these awful headaches, Tamara can help!

    Sarah/Thanet/Nov-22

  • I saw Tracey for the first time on 20 Nov 2024 relating to men's health. All interactions prior to this were clear & well executed e.g. initial telephone session & pre appointment paperwork which meant more time for the initial session. The clinic was spotless and well equipped. I felt very at ease with Tracey from the outset. We had some good conversations with issues identified & treatment being given during the first session. I also have clear & easy actions to follow through on post the session. I look forward to a return visit. Would recommend Tracey & the team.

    David/Snodland/Nov-24

  • I have nothing but positive things to say about my experience. Always made to feel safe, comfortable & listened to. These areas are so vital when you're in pain, I have felt truly cared for. Would highly recommend & will continue to pass this on to friends & family.

    Tessa/Sandwich/Sep-23

  • I have attended this practice 4 times for different reasons and every time the service has been professional, specialised and caring. This time was with Tamara for a knee problem that I’d had for 6 months. I had seen another physio first, twice (because they were closer to me) but their practice was really unsatisfactory so I switched my Bupa claim. After 4 sessions all my knee pain has gone and I can do all the things again. Thank you Tamara!

    Lana/Margate/Oct-23

  • Please can I cancel my next appointment. I have now been feeling totally normal for 5 days in a row, which is a record since my symptoms started in November 2023. So I think perhaps that last session did it. If not, I'll be back in touch to re-arrange. Please pass my thanks on to Tracey.

    Jo/Margate/Jun-24

  • I received treatment from Kelly post-birth and she was absolutely wonderful - really friendly, thorough and put me at ease. I can't recommend her enough and am really grateful for her advice and guidance.

    Emily/Canterbury/Aug-23

  • I have had a fantastic experience using Tracey Miles Physio for an issue that has been ongoing for 10 years. Tamara was amazing, helping me get to the crux of the issue and also put in place preventative measures to help me going forward. Would highly recommend this clinic.

    Sophie/Birchington/Dec-22

  • A quick note to let you know recovery moving along nicely. I cannot believe the freedom of movement in left hip. Also, keep standing up straight as I realise no restriction in abdomen prevents it. My neck and shoulder movement is vastly improved. My gratitude is, as always, profound.

    Kathryn/Ireland/Dec-22

  • I received treatment from Tamara for my tennis elbow followed by my back, and I must say she provides exceptional care. The exercises she prescribed have been helpful in managing my condition during flare-ups. Moreover, Tamara has been incredibly accommodating with my last-minute requests. I sincerely appreciate her efforts and wish the practice continued success. Thank you

    Ifthikar/Canterbury/Mar-23

  • Tracey has provided me with such amazing care during my 2 sessions with her so far and I’ve noticed a significant difference already! Not only does she seem to have healing hands but the space and grounds are absolutely beautiful too! Thank you so much!

    Emily/London/Nov-22

  • I was referred to Tracey Miles after a hysterectomy over 20 years ago and she helped me successfully rehab and recover my fitness. I am now in my 60s but still like to play a lot of sport and keep active, which invariably brings with it some aches, pains and occasional injuries! I always turn to Tracey who has the most amazing holistic approach to physio. She is always empathetic, kind and understanding and I always seem to leave having learnt something new about my body and how to look after it better! I am eternally grateful to her for many years of support and advice, ranging from aches, pains and strains to more serious injuries and some acute nerve pain. She is incredibly knowledgeable, highly professional and can always diagnose problems and clearly explain what has caused them and how best to treat them. She always motivates me to follow the advice she gives to speed recovery. I highly rate Tracey and the team of skilled practitioners she has at her clinic.

    Angela/Canterbury/Nov-24

  • Exceptional service and level of knowledge. Tamara was brilliant in diagnosing my muscular issues, applying techniques and manipulation and in planning progressive aftercare exercising for me to do at home in between sessions. I had a total of 5 sessions and not only feel corrected but stronger and aware of how to not make the same posture mistakes.

    Jason/Preston/Jun-23

  • I am very grateful to Kelly who was able to put her fingers right on the sore spots, first in my neck, followed by my shoulder and worked her magic to make me so much more comfortable. Thankyou Kelly.

    Angela/Canterbury/May-23

  • I have been attending this practice (Tamara) and it has been a very pleasurable experience. I have also been in considerable pain for a long time. However, I am now in a much better place with my pain levels and I feel very relieved that I can return to this practice should it be necessary in the future, safe in the knowledge I will be expertly cared for. Thank you so much Tamara for your patience, understanding and expertise.

    Suzanne/Eastry/Jul-22

  • Thank you for the names of those consultants and for your expertise today. You have a lovely tranquil clinic which is a pleasure to visit.

    Elizabeth/Dover/Sep-23

  • Excellent service from Kelly, huge improvement in my condition, would recommend to anyone.

    John/Whitstable/May-23

  • I had an appointment on Saturday with Celia who gave me some treatment - I feel so much better and my mobility and back pain is much improved. Thank you!

    Patricia/Deal/May-24

  • Kelly has been absolutely amazing helping me post baby. She helped to correct my posture following my pregnancy and spinal, and has helped with C-section scar tightness, uterus scarring and my pelvic floor. She’s kind, friendly and I felt so relaxed around her, cannot recommend her enough. Thank you!

    Ellis/Herne-Bay/Jul-23

  • I’ve had excruciating pelvic and lower back pain for 18 long months and was emotionally as well as physically exhausted. Finding this practice was my last hope really as all medical scans and tests were negative. I have seen the physio's 4 times now and feel like I’m definitely (finally!) on the right path to recovery. the physio's are so knowledgeable and reassuring but has also actually listened to me and tailored my treatment accordingly - It certainly feel like I’m literally now in safe hands!! Would highly recommend this lovely lady to anyone in pain, she is brilliant!!

    Carolyn/Herne-Bay/Oct-22

  • I’ve been dealing with middle back pain and a persistent tingling sensation for over a year, and nothing I tried seemed to help—until I started seeing Tracey. After just a few sessions, Tracey was able to pinpoint and treat the issue, and I’m thrilled to say I am now completely pain-free! She is also currently helping me with wrist tendinitis, and even after just one session, I’m already seeing noticeable improvement. Tracey is incredibly knowledgeable, patient, and attentive, tailoring her approach to my specific needs. I would highly recommend her to anyone in need of effective, compassionate care. 5/5 stars!

    Adnan/Canterbury/Nov-24

  • I have been a patient of Traceys for the last 4 years and have had various ailments treated over that time. Tracey has been excellent at diagonising and treating me and her knowledge far exceeds a normal physio. I would totally recommend Tracey and her team at Tracey Miles Physio.

    Celia/Eastry/Nov-24

  • Highly recommend coming here, I have had great care from Tracey and her team & have been coming here since 2016 for a number of different issues, each time I have been very well cared for and felt much better.

    Caroline/Ashford/Nov-24

  • I have had regular physio at this clinic for many years and would not go elsewhere and always recommend Tracey. The clinic is professional and everybody there extremely friendly. If you are looking for physio or a Pilates class, you have found them both here.

    Deborah/Staple/Sep-23

  • I went to see Tamara in connection with a long-standing issue with my leg and ankle after a break a number of years ago. She conducted a thorough diagnostic and completed treatment that significantly improved my walking performance and confidence. She worked effectively in partnership with my trainer to deliver a comprehensive and tailored treatment plan and I am grateful for her help. She is highly professional, personable and effective. She gives helpful insights based on good understanding and suggests a range of helpful interventions, I am grateful for her support.

    Richard/Deal/Nov-24

  • I was so impressed that Vanessa took the time and trouble to email me - not only to let me know of a road closure, but also to give me an alternative route... now that's what I call exceptional customer service! Vanessa is always so polite, professional yet friendly when I call, she immediately puts my mind at rest and most importantly, I know she will do exactly what she says she will do - she is a real asset to your company. Please can you pass on my thanks and appreciation.

    Carolyn/Whitstable/Mar-23

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